Beyond Burnout:

The CE-CERT Model for Secondary Trauma

Staff retention, burnout and secondary trauma are epidemic for organizations and staff working with exploited and trauma exposed populations. Regrettably the best advice usually offered is: “Do more self-care!” Keeping good staff means more than just ‘surviving’ and ‘not burning out’. A new evidence-informed model; Components for Enhancing Career Experience and Reducing Trauma (CE-CERT) is a   skills-based approach identifyingfive key clinical practice and supervision skills.

The training will also reference the foundational sources of the
relevant neuropsychological, social cognitive, anxiety and trauma treatment literature from which they are drawn and explore and apply each skill component. These are the skills we need to make ourselves more resilient to the secondary effects of intense therapy or helping experiences and includes skills for:

1. engaging and “metabolizing”intense affect;

2. decreasing rumination;

3. having conscious oversight of our narrative;

4. reducing emotional labor, and

5. parasympathetic recovery skills to re-balance in the moment.

The training is for clinical and direct service level staff and supervisors. Participants will be invited and have opportunity to develop their own personal action plan to help emotionally connect, thrive, and stay in the field.

LEARNING OBJECTIVES

> Participants will be able to: Increase awareness of how developing experiential engagement around negative emotions plays a role in job
satisfaction.

> List five key skills for managing intense affect and reducing
post-work agitation.

> Understand how intense negative feelings can be “metabolized” so
they do not produce negative and long-term effects.

> Have opportunity to commit to one or more key strategies that will change the participant’s way of engaging their work when they return to direct service activities.

This virtual training is held quarterly.  Please contact Amber Bridges at amber.bridges@centene.com for specific dates.